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EC Power has clients that range in size from one-person competitive retailer with a handful of customers to multi-national competitive retailers with millions of customers. Each client’s success is very important to
EC Power.
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Case Study: Bill Consolidator Automates Telephone Bill Processing
 OPPORTUNITY
Bill consolidators gather information from telephone bills for their clients, consolidate the information, add valuable data analysis, and send the information on to their clients.
One consolidator was capturing data for 25,000+ accounts by scanning the bill and manual data entry.
Some data was being missed or incorrectly entered into their system during this people and time intensive process.
SOLUTION
EC Power receives the electronic invoice from the telephone company when the account is billed.
EC Power formats the bills into an XML format that the client receives.
The client is able to do data validation and manipulation prior to database load.
Billing data is captured correctly and timely, thereby reducing errors and lag time.
BENEFIT
The client eliminated large-scale scanning and data entry as well as capturing more information for their consolidated billing.
In addition, client has an XML version of the bill that can be used for display.
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