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The Leading Transaction Service Provider (TSP) for the Electric & Gas Industry
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Application Hosting Service for CIS Systems
EC Power provides an application hosting service for your CIS System. This hosting service combines the EDI and CIS systems into a unified system allowing it to be housed under 1 company. With EC Power maintaining both EDI and CIS systems, customers are provided with front-end market support and 1st level back-end CIS Support.
Application Hosting Services Solutions for CIS Systems include the following:
 Hardware/Software Hosting
 Host system, install, configure hardware and software components
Maintenance plans for all hardware and software
Disaster Recovery plans/site for CIS system
Change Control Management
All CIS system changes are entered into change control database, installed in test environment, tested by EC Power, train and notify client of all system changes and then released to production
Complete Production Migration Plans for all new projects, new systems, new CIS components
Provide first level support into CIS systems
First line of support for CIS systems provides valuable benefit to the client as interface from the outside trading partners to the client and the software developers
Issue Tracking and Resolution
Monitoring tools for all transaction monitoring and reconciliation
Support for enhancements and project development related to CIS
Market knowledge related to CIS development
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